Dr Mandy Lugsdin BAppSci (Ag), BVSc - Business Owner & Head Veterinarian
Certified Fear Free Professional
I am a naturally cheerful and engaging Vet with a passion for working with people and their pets. I love the opportunity to create long-lasting relationships and thrive on the investigation of medical, dermatological, imaging, feline & dental cases well beyond the usual scope of the primary clinician. I have been fortunate to enjoy referrals from other vets for my advanced skills in these areas. I am also known for my caring and empathetic nature and natural ability to build rapport quickly with everyone I work with – clients, fellow team members, and students.
I am very passionate about customer service and can deliver an exceptionally high level of memorable client interaction from the first phone call to the discharge appointment after treatment and beyond. I am energetic and prefer to keep busy. I enjoy a good laugh and love to see people enjoying their roles, life in general, and being happy. I do have a lot of fun in the consultation room on a regular basis with Pet owners.
Working with other motivated, kind & talented team members is really important to me. I believe in the importance of facilitating our team's further education and personal development so we can deliver the highest level of care with outstanding customer service tailored to each individual owner for their pet. I love learning and can be regularly found with my head in a book!
Peter Watson BSc, DipEd - Business Owner and Multi-Tasker
Having been an educator, teaching Mathematics and Physics for 23 years, I have learnt to communicate and work with people. Creating and evolving positive relationships was the part of teaching I enjoyed and am now enjoying in the veterinary industry. Providing high-level customer service and building rapport with owners and their pets is my aim.
I'm a passionate sports person, having played Baseball, Football and Cricket when younger, I now target the Golf arena, decreasing my handicap and finding some fish on the feed to catch. I have two (naughty) puppies, a feline friend to rules the house and too many children.
I look forward to the opportunity to working with you and your significant animal friends as I escort Dr Mandy around the Bendigo surrounds.
Contact us and a member of our team will be in touchCONTACT US
Axedale, Bendigo, Epsom, Flora Hill, Golden Gully, Golden Square, Huntly, Junortoun, Kangaroo Flat, Kennington, Maiden Gully, Quarry Hill, Spring Gully, Strathfieldsaye and Strathdale